Have questions or comments for us? Please use the form below to send feedback, request assistance, or otherwise contact the HurricaneMapping team. We are usually able to respond within 1 business day. If you are a subscriber needing immediate assistance with a developing storm, you may call for assistance: (888)840-4089 x2.
Before contacting HurricaneMapping's team to ask a question about our services, please check the Frequently Asked Questions to see if an explanation already exists.
KML FAQs cover features of HurricaneMapping's KML-format datafeed for Google Earth.
SHP FAQs cover features of HurricaneMapping's Shapefile-format datafeed for ESRI's ArcGIS.
General FAQs concern subscriptions, storm downloads, and customer accounts.